
Digitization led to a reduction of customer grievance ratio by 90 percent for Bajaj Allianz
Digitization has proved decisive in solving significant problems. Increased technology usage- more so through electronic gadgets has shrunk the void between the ‘digital’ & ‘physical’ space. Mr. Tapan Singhel, MD & CEO at Bajaj Allianz General Insurance said, “Digitisation led to a reduction of customer grievance ratio by a whopping 90 percent for Bajaj Allianz […]